Below are our Shipping Policy for Domestic (Within Indonesia) and International shipments:
• For domestic orders above 3.500.000 IDR, Telescope Indonesia provides FREE Value Shipping to all regions in Indonesia.
• Most in-stock orders ship within 1-2 business days from a distribution center based in Jakarta – Indonesia. Upon shipment, you will automatically be notified with tracking information via email.
• International orders will be charged competitive shipping rates.
• Telescope Indonesia ships internationally to almost any destination in South East Asia.
• All international shipping options utilize a mix of reliable carriers to ensure your order is delivered in a secure and timely manner.
• After the order is placed, the system automatically selects the most efficient shipping method based on destination, size, and weight.
Please make sure to check your local country laws, rules and regulations in regards to all custom/brokerage fees, duties, taxes and restrictions imposed on goods imported into the country of destination as all fees mentioned above are the responsibility of the recipient and not Telescope Indonesia. All costs incurred on a refused delivery because of high custom or brokerage fees, duties, taxes or restrictions imposed by the country of destination are the responsibility of the customer.
Please note that some products are prohibited from shipping internationally and/or may require additional authorization from Indonesia Government or our suppliers. Sometimes, this is due to contractual restrictions by our manufacturing partners. In other cases, restrictions are imposed by the Indonesian Government. We will notify you if there are any restrictions which prevent your order from shipping.